We check your hearing benefit before you come in.

Many Washington health plans now include a hearing aid benefit. Plans differ, so we verify yours first. We always verify your insurance before quoting a price.

Monday to Thursday, 8 AM to 5 PM

Have these ready when you call

With these in hand, we can book your visit on the first call and check your benefit before you come in.

• Your insurance card, front and back.
• The plan holder’s name and date of birth, if the plan is through a spouse or parent.
• Your employer, or the plan’s name if you know it (for example, Uniform Medical Plan for teachers, school staff and state employees).
• Your last hearing test: where and roughly when. Results from the last six months may save you a visit.
• Your current hearing aids, if you have any, and about how old they are.

How it works

1. Call us with your insurance card handy.
2. We book the right visit on that call. If you have hearing test results from the last six months (from an audiologist, an ear, nose and throat doctor, or a licensed hearing aid specialist), bring them: you may be able to go straight to a Hearing Aid Brief with Dr. Keylard. If not, we start with a hearing evaluation.
3. We check your benefit with your plan before your visit. The check can take up to an hour on the phone with your plan, so we do it after your call and call you back with what we find. If your plan does not cover hearing aids, you can keep, change or cancel the appointment.

What Washington law says

Since January 1, 2026, state-regulated health plans in Washington must cover prescription hearing aids once every 36 months for each ear with hearing loss (RCW 48.43.135). Plans that employers fund themselves, Medicare and Medicare Advantage follow different rules. That is why we check first.

Who calls us most

Teachers and school staff · Washington State employees · People with Regence (including Uniform Medical Plan) or Premera coverage

Why Key Hearing & Balance

Dr. Leah Wilkinson Keylard, Au.D., CCC-A, with more than 27 years in audiology. Independent and locally owned in Renton, near Valley Medical Center. Hearing aids from all major manufacturers, every fitting verified with real-ear measurement, and a 60-day trial period.

Key Hearing & Balance · 4300 Talbot Rd S, Suite 313, Renton, WA 98055 · (425) 547-3714

Coverage depends on your plan. Some plans require their own provider network or prior approval, and high-deductible plans may apply the deductible first. We verify before we quote.

Want to know more about us first? Visit keyhearing.com